ABOUT THE ROLE

The Transport Associate shall be responsible for school-specific Transport Services operations such as oversight of the Nova Pioneer School bus program, teammate orientation and training.

Reporting to the Transport Manager, the Transport Associate shall ensure all school-related Key Performance Indicators (KPIs) are met with respect to safety, cost management, compliance, record keeping, maintenance, feedback collection and action plan execution for effective service delivery to students, parents and Nova Pioneer teammates.

Key responsibilities for the role include:

• Collect and maintain transport services data including but not limited to;
  • Student pick up and drop off timing (bus travel times).
  • Keep logs pertaining to daily total distance and timings travelled by the fleet.
  • Maintain accurate bus route maps
  • Maintain and update student lists and a summary of changes that may occur.
  • Keep a record of feedback from parents and the school academic team and the corresponding action plans.
  • Prepare fuel consumption, re-fuelling records, maintenance and mileage reports for weekly, monthly, quarterly and annual submission.
  • Communicate this information to all impacted parties.
  • Update all data gathering tools on a daily basis and prepare any specific reports as may be required.
  • Using data collected, suggest practices that work towards the improvement of efficiencies including reduction of all unit cost of operations.
• Conduct Transport Services teammate onboarding, training and evaluation.
• Live, participate and lead the Nova Pioneer culture both within the service line and the organization as a whole.
• Playbook procedures and other best practices relevant to the Transport service line.
• Consistently raise awareness amongst teammates and others concerned about these procedures.
• Promote safe work practices in as prescribed by all procedures, relevant policies and compliance standards.
• Develop clear rosters that ensure drivers and bus assistants are engaged productively including supporting of any requested academic support initiatives and activities.

Skills and Qualifications required:

• You have at least 4 years of progressive experience responsible for transport operations management or related area.
• You possess a minimum Diploma in Transport/Logistics Management or its equivalent. A degree in Business Administration and Transport Planning will be an added advantage.
• You have a valid driver’s license – (BCE). PSV license will be an added advantage.
• You possess a valid Certificate of Good Conduct (Not more than 6 months).
• You are a master in your craft- you can diagnose vehicle mechanical fault and offer solutions.
• You have good knowledge of Kenyan traffic rules and regulations.
• You have diverse knowledge of estates and roads which is essential
• You have great tech and computer skills with knowledge of Google Suite functions.
• You are able to work under minimal supervision and possess strong leadership qualities.
• You have excellent inventory management skills.
• You have excellent interpersonal skills and are able to build relationships with stakeholders
• You are flexible and open to change – you handle uncertainty, complexity and ambiguity well.
• You are a problem solver – you are proactive in identifying issues and address these thoroughly by making effort to find appropriate solutions.
• You are excited about our organizational culture and in particular, you are fired up to challenge yourself by embracing mutual vulnerability and a firehose of feedback.
• You have a desire to further develop your leadership skills and apply them to transform the lives of African youth