Role

• The Account Associate Executive (AAE) is responsible for managing information flow between client and the agency internal team.
• In this role, the AAE will be responsible for developing briefs and discussing client projects with key teams in client service and creative team.
• The role will also entail review of all Integrated Marketing Communication Practice (Advertising, PR, Digital, Media, Experiential) of clients, their competition as well as monitoring their traditional and social media monitoring and engagement, coordinating social media content briefs, contributing to plans and strategies, and providing support to the team on various projects.
• The role is for a self-driven, strategic -thinker, energetic, creative, curious person. This role requires you to be an enthusiastic & passionate individual.

SKILLS + COMPETENCIES

• 2-5 years of full-time experience in Public Relations experience in an agency or any other busy organisation with growing expertise in client service and account management.
• Good written and verbal communication
• Excellent organizational skills
• Ability to prioritize and multi-task in a dynamic, creative and fast-paced environment
• Ability to work well with others and independently as needed
• Ability to cope with pressure and work with tight deadlines.
• Positive attitude with a proactive approach Undergraduate degree in Public Relations & Communications, or Marketing

RESPONSIBILITIES

• Initiates and maintain communication and collaboration with clients and internal teams
• Consult with client on creative briefs requirements and drafts briefs to the internal teams (Public Relations, Creative, Media, Digital)
• Develop monthly integrated plans and calendar for client’s engagement and reports Monitoring brief output and progress and keeping in contact with clients and internal teams Develop weekly contact, status and competitor review reports.
• Is able to pitch for business content on both online and offline media.
• Interfaces with client team contacts and internal teams Identifies and proposes ways to advance team, client, and company goals
• Provides sound judgment and problem-solving skills as client issues arise
• Proactively seeks and sharing relevant information with colleagues and clients

PEOPLE

• A team player who works for the success of everyone
• Manages deadlines while paying attention to detail Builds strong relationships with internal and external stakeholders

CONSULTING

• Supports the team with research, insights and market intelligence on clients
• Supports the business in managing organic growth and driving new business
• Ensures all key client deliverables are delivered in a timely fashion Supports multiple accounts as and when required
• Demonstrates understanding and interest in client’s business Demonstrates creative and strategic thinking Is a confident communicator

BUSINESS ACUMEN

• Ability to support business in identifying new business opportunities
• Knowledge of financial processes – budget reconciliation, invoicing, contract completion and LPOs
• Supports Agency and client in compiling and entering a team for industry awards
• Has knowledge and understanding of client contract and is responsible for compilation of monthly activity reports
• Support the business in identifying incremental business opportunities on current accounts