POSITION OVERVIEW

An Account Executive will act as the central point of contacts for all brand questions, creating a positive and proactive relationship between the Client and Agency team. As an Account Executive you will be responsible for all administrative aspects of the account, developing a reputation for efficiency and total reliability.

Knowledge Areas: 

• Basic knowledge of clients’ business
• Industry survey around clients assigned
• Monitors status of projects, keeping everyone informed and producing status reports
• Responsible for keeping teams supplied with any information or stimulus about the brand or market that maybe  useful in the development process

ACCOUNTABILITY

Reports to the Account Manager

ROLES AND RESPONSIBILITY

Task Areas 

• Source of all industry brand, competitor and consumer information
• Regularly monitors and analyses competitive communication advertising and competitive product activity
• Gain an understanding of qualitative and quantitative research and can assist in developing relevant research  stimulus materials
• Supports Account Manager/Director in the control of the communication process: manages central filing, estimates,  timing plans, deadlines, Client and internal meetings etc
• Effective organization of meetings, diaries, presentation materials and refreshments
• Records all client meetings, key conversations and decisions in contact reports and distribute them within 24 hours
• Listen carefully to client requests, report them accurately and action them expediently
• Check that all client approvals are sought and given prior to commencement of any work
• Has an excellent eye for detail, ensuring the quality and accuracy of all materials prior to presentation either  internally or externally
• Performs day-to-day account work which may include: drafting a wide range of written materials, coordinating  events, maintaining client and media contact, managing projects performed with and by others and supervising  interns
• Is fully familiar with Company’s communications plans for accounts and understands and tracks clients’ businesses
• Engage in project beyond area of specialty
• Media relations: Build a database of journalists for projects engagement
• Content development: Quality press releases, Opeds, Speeches, articles, media invites and other collateral
• Any other lawfully assigned duties

Project Management

• Supports achievement of, the company’s vision and exemplifies the company’s mission
• Demonstrates initiative in identifying and proposing enhanced ways to advance team, group, agency and client  interests

Client Management

• Liaising between client, outside suppliers and other internal and external contacts
• Create and develop a positive and professional relationship with your client and other relevant contacts
• Represents/merchandises the client’s business within the agency
• Regularly seeks our ways to add value to the client/agency relationship

Commercial Management

• Develops an expert understanding of the Agency’s financial systems, taking specific financial responsibility as  delegated by the Account Manager/Account Director
• Liaise with Traffic and Production to ensure that creative work, cost estimates and production remain within the  timing plan so that work is delivered on budget and on time
• Is responsible for ensuring that all estimates are presented and approved by client expediently and that no work  commences without this approval

Talent Management and Relationship building

• Demonstrates value to clients and colleagues on programs that build rapport
• Responsible for effective team communication, both written and verbal, ensuring all team members and clients  receive contact reports, briefs, market information, timing schedules, minutes etc.
• Develop teams through coaching and mentoring
• Delegate effectively
• Form strong and enduring relationships with all team members
• Motivate other members of the project team during difficult times, absorbing their anxieties and keep the project  moving forward

Commercial Management

• Responsible for budget control for projects
• Ensures that all work in progress can be reconciled and billed
• Ensures that all invoices are issued quickly and correctly and that reconciliation meetings are held with Client as  appropriate
• Ensures work is produced on time and within budget

REQUIREMENTS

REQUIRED EXPERIENCE

• Bachelor’s degree in Communication & Marketing or any other related field
• At least two (2) years’ work experience working in a busy office environment, preferably within the marketing/ communications industry
• Analytical, creative and have a genuine interest in consumers and brands
• Experience of working across several projects simultaneously, juggling the day to day work in order to meet client  deadlines
• Knowledge of Microsoft office, Word, Excel, PPT
• Experience of presenting and influencing clients

REQUIRED ATTRIBUTES

• Eye for detail
• Team Player, outgoing and dependable
• Great communication skills, both written and verbal
• Fastidious organisational skills with a high attention to detail
• Proactive and able to self-motivate
• Good team player
• Flexible, strong problem solving skills