Role Description

This is a full-time hybrid role for an Account Manager with a focus on building and maintaining strong relationships with clients. The Account Manager will be responsible for understanding client needs, developing and implementing marketing strategies, communicating with clients regularly, managing budgets, coordinating with other internal teams, and providing exceptional customer service. This role will be located in Nairobi County, Kenya with flexibility for some remote work.

Qualifications

• Degree or certification in Project Management or related field
• 3 years minimum Account Management experience in an agency
• Excellent communication and interpersonal skills
• Experience in account management/customer service
• Strong organizational and project management skills
• Familiarity with digital marketing tactics and strategies
• Ability to analyze data and metrics to evaluate strategy effectiveness
• Leadership and team management skills
• Bachelor’s degree in Marketing, Business Administration, or related field
• Experience in the digital marketing industry is a plus
• Proficiency in Microsoft Office, Google Analytics, and project management tools