KEY PRIMARY RESPONSIBILITIES

 Premium receipting and allocation 

• Receive and review all incoming premium payment notifications from the banking system, mobile money platforms, cheque deposits on a daily basis.
• Match each payment to the correct policyholder account and the specific policy number it relates to, ensuring no premium is left unallocated at the end of each working day.
• Follow up with operations and bank on any payments that cannot be immediately identified — these are referred to as unidentified receipts.
• Assist in the preparation of premium income, Staff advances & Loans, Annuity Loans & Fixed Assets schedules for monthly and annual management accounts.

 Investment /other income receipting and allocation

• Receive and allocate non-premium receipts including staff salary advance repayments, ensuring each deduction or repayment is matched to the correct employee record and HR-approved advance schedule.
• Allocate investment income receipts — such as dividend payments, bond coupon receipts, and rental income — to the correct investment account in the general ledger upon receipt of confirmation from the Investment or Treasury team.
• Process and allocate any other miscellaneous receipts (e.g. refunds from suppliers, proceeds from asset disposals, or inter-company transfers) in line with the Chart of Accounts.
• Maintain a clear and auditable allocation schedule for all non-premium receipts, with supporting documentation for each entry.

 Record Keeping & Compliance

• Maintain organized, audit-ready records of all allocation entries, including payment advices, bank notifications, and correspondence with clients or brokers.
• Comply with the company’s internal controls, financial policies, and any regulatory requirements relating to premium collection and allocation.
• Support internal and external auditors by providing allocation schedules, supporting documents, and clarifications as required.

ACADEMIC QUALIFICATIONS

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

JOB SKILLS AND REQUIREMENTS

• Accuracy & Attention to Detail — able to handle large volumes of transactions with zero errors.
• Organization — able to manage and prioritize a high daily workload and meet strict deadlines.
• Integrity — handles sensitive financial data with confidentiality and honesty.
• Team Collaboration — works effectively with multiple departments to resolve allocation queries.
• Proactiveness — identifies and escalates issues before they become problem

PROFESSIONAL QUALIFICATIONS

• A CPA (Part II) or equivalent qualification is an added advantage.

EXPERIENCE

• Minimum 2 years of experience in an accounts receivable, finance, or accounting role, preferably within an insurance company or financial services institution.
• Hands-on experience using an accounting or insurance administration system.
• Strong understanding of double-entry bookkeeping and the concept of debtor management.
• High attention to detail and strong numerical accuracy.
• Good communication skills — ability to follow up with clients and colleagues in a professional manner.