Job Description:

The successful candidate will assist in managing the credit control process by ensuring timely collections, monitoring outstanding accounts, and ensuring that credit granted to customers is effectively monitored and controlled.

Requested profile:

KEY RESPONSIBILITIES

Accounting and Internal Controls

• Matching/reconcile client accounts so that they properly reflect what is outstanding
• Deletion of customer accounts with authorization from credit controller
• Communicating on the due accounts before the due date and ensuring overdue accounts are frozen

Posting receipts and matching of accounts

• Posting payments received into the clients’ accounts
• Monitoring and maintaining customer accounts, updating records with payments received, and ensuring account information is accurate.
• Allocating payments in accordance with customer remittances
• Reconcile customer accounts by resolving discrepancies or disputes related to payments, invoices, or credit notes.
• Addressing customer queries related to invoices, payment terms, and account balances to ensure a smooth payment process.
• Following up for short paid and skipped invoices

Credit control and debt collection:

• Ensure that all accounts on credit have been properly authorized as per the client’s management procedure regarding accounts opening
• Assist the credit controller in debt collecting at the head office as well as the branches
• Monitor closely the cash sale account status for head office and the branches and ensure that none is outstanding
• Working on strict monthly and annually collections targets
• Calling customers on follow up of debts as per instructions given by the credit controller
• Providing general administrative support to the credit control team, such as filing, and maintaining accurate records of credit control activities