Key Responsibilities

• Being the entry point for customer phone calls to the client, receiving phone calls promptly, professionally and politely in line with client’s standards.
• Ensuring a customer-centric focus approach at the reception. Greeting and welcoming customers immediately they approach the reception, answering and addressing their queries professionally.
• Managing and recording petty cash and submitting it to finance for replenishment on a timely basis.
• Supporting the HR department in the organization of office events, and conferences, including sourcing for service providers and venues.
• Ensuring the confidentiality and security of files and filing systems.
• Maintaining safety and hygiene standards of the office in coordination with the office cleaners, the security guard and the office assistant.
• Recording the central registry book and coordinating the dispatch of files and packages in liaison with courier services.
• Order office supplies and kitchen supplies and keep an inventory of the same.
• Update calendars and organize the meeting rooms in preparation for scheduled meetings.
• Organize airport transfers and coordinate the movement and itinerary of visiting client staff from other agencies in liaison with the drivers.
• Keep updated records of office expenses and costs.
• Carry out any other responsibilities as assigned by the supervisor

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• A diploma or degree in any
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. shredders, photocopiers and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude