Duties

The incumbent provides general office support with a variety of clerical activities and related tasks in support of the Mission medical unit under the direct supervision of the RMO/MP. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. The incumbent is the first point of contact, by both phone and in person, for patients and visitors to the medical unit and must maintain absolute patient confidentiality at all times.

Qualifications and Evaluations

Requirements:

• EXPERIENCE: Minimum of one (1) year of secretarial or receptionist experience is required.

JOB KNOWLEDGE:

• Incumbent must have working knowledge of administrative and clerical procedures; knowledge of computers and relevant software applications (MS Word, Outlook, Excel, Internet/Intranet); and knowledge of customer service principles and practices. Incumbent must possess the ability to type at least 45 wpm.

Education Requirements:

• Completion of Secondary School is required.

Evaluations:

LANGUAGE: English level III (Good working knowledge) Reading/Writing/Speaking is required.

SKILLS AND ABILITIES: 

• The position requires the ability to be resourceful and proactive in dealing with sensitive issues. Must be flexible, service-oriented, self-motivated and able to work within the existing Mission structure. Must have the ability to organize, multi-task, prioritize and work under pressure. Must possess strong customer service, verbal communication and listening skills.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.