Dorbe-Leit Consulting Limited is a consulting practice providing transformational human resource management based services. We become involved with our clients in their transformation, providing services that are value-adding and measurable in their contribution to our clients’ success. Catapulting your business to success is our purpose.

Summary

Our client is looking to a dynamic and motivated individual to join their team as an IT Administrator who will report to the General Manger.

Responsibilities

• Formulate and implement standard operating procedures for the IT department and advice on other departmental SOPs that touch on IT
• Provide strategic direction, advice and guidance on new IT programs, technological trends and possible opportunities the company can leverage on in providing efficient and cost effective services.
• Overall in charge of ICT infrastructure
• Setting up users and drivers in the Auto dispatch system
• Attending to all ICT related issues within the company
• Administrator of the company’s Facebook page and Twitter handle
• Troubleshoot problems reported by users.
• Identify user needs and make recommendations for future upgrades.
• Maintain network and system efficiency security.
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment and security updates.
• Assign configuration of authentication and authorization of access to internet services and company systems
• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
• Conduct training to drivers and other users on the systems and IT standards of operation.
• Any other duties as may be assigned by management
• 100% internet up time
• Address and resolution of system issues within 2 hours of reporting
• 100% technical support to IT related issues
• Formulation and implementation of IT SOPs
• Ensure computers are at all times guarded from viruses and systems from hackers.

Qualifications

• Bachelor’s degree in computer science, information technology, information systems, or similar.
• Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
• At least two years’ experience in a similar role.
• Extensive experience with IT systems, networks, and related technologies.
• Solid knowledge of best practices in IT administration and system security.
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.