Basic job summary:

• The job holder is responsible for carrying out the administrative duties of the Student Mentoring Services department in line with the strategic goals of the University.

Duties & Responsibilities:

• Collaboration with the Manager of Student Mentoring in the operationalization of the Mentoring Services office work plans and budgets.
• Coordinate training and workshops for mentors to ensure continuous improvement of mentoring services.
• Create awareness among students on the importance of mentoring and liaise with students and mentors to identify and provide solutions to challenges hindering the mentoring process.
• Promote the student awareness week and carry out surveys on student satisfaction with mentoring.
• Monitor and review mentoring reports on the Academic Management System and
• follow up with both mentors and students to ascertain whether mentoring is taking place and the effectiveness of programs.
• Oversee the training of part-time mentors.
• Facilitate the administrative duties of running the industry mentoring programme
• Coordinate parents’ training sessions.
• Manage the development of IT infrastructure necessary for the mentoring functions (e.g., website, MyStrath app)
• Ensure the implementation and compliance of the University’s policies on student mentoring by all stakeholders.
• Conduct frequent visits and inspections to assess the suitability of student hostels and ensure records are up to date.

Minimum Academic Qualifications:

• Bachelor’s degree in education or business-related field.

Experience:

• At least 2 years’ relevant experience

Competencies and Attributes:

• Excellent Communication Skills,
• Attention to details.
• Good people skills,
• Strong analytical skills,
• Attention to details.
• A team player.
• Good understanding of MS Suite.