Center for Civilians in Conflict is an international nonprofit with offices around the world working to improve protection for civilians caught in conflict zones. Our mission is to work with armed actors and civilians in conflict to develop and implement solutions to prevent, mitigate, and respond civilian harm.

Summary

• This position involves working as a team member under the leadership of Executive Director to provide global operational and training support. This position will be based in Nairobi, Kenya and will focus on enabling and sustaining programmatic activities in CIVIC’s areas of operations.
• The GSA will provide direct and in-depth support to CIVIC’s country program teams (staff and CIVIC partners) and related activities., as well as advice and guidance to other country teams on CIVIC’s security policies and protocols. The incumbent will also strengthen safety and security practices and capacities through advice and training design and delivery.
• The incumbent must be prepared and capable of deploying support of position-related missions and assigned duties.

Key Functions

• This position is responsible for maintaining efficient and value-added health, safety, and security systems, along with tools and communication platforms. Reporting to the Executive Director, this position will support core components of CIVIC´s safety and security systems and initiatives in support of CIVIC’s global security policy.

Operational Support (30%):

• Provide technical advice and guidance to Country teams and missions, especially (safety and security focal points in country teams) to ensure maximum safety and security when conducting of programmatic activities
• Provide advice to country teams/missions on best practices and implementation of CIVIC’s security policies and SOPs
• Act as a technical focal point for CIVIC’s safety and security staff on the application of CIVIC security policies and procedures
• Foster a security risk management-based culture that fully considers gender and diversity
• Be prepared to deploy in support of visitors, assessment missions, crisis management response, training delivery, and workshops/conferences in CIVIC’s areas of operation
• Provide safety and security-related support to the United Nations Program team, assigned missions
• Identify new initiatives and areas to strengthen safety and security practices and culture

Training Support (20%):

• Identify training needs at the Country and program levels
• Design and develop training solutions based on CIVIC’s competency framework
• Facilitate training delivery to field teams and HQ staff per CIVIC’s training plan and competency framework
• Train new staff and interns in field offices and at HQ on CIVIC’s security and safety history, policies, and practices
• Administer CIVIC’s knowledge bank of training plans, lessons, and resources
• Monitor and support professional growth and development of other safety and security staff
• Support and advise staff on attendance at external training courses (e.g. HEAT, remote medical response, etc.)
• Ensure training resources are aligned with current policies and SOPs, with consistent uptake by Country and program teams

Policy Planning Operational Support (10%):

• Promote CIVIC’s global policies, procedures, and initiatives in the implementation of health, safety, security, and crisis response protocols
• Co-manage and provide technical support to staff on the global incident reporting system, as well as provide training to users at all levels
• Support Executive Director and other global security staff on the drafting, dissemination, and upkeep of policies, procedures, and best practices
• Manage the online travel security system
• Advise on current safety and security risk to enable timely and informed critical decisions
• Conduct quality control and compliance checks on all Country-level security management-related documents and plans
• As directed, provide tactical support to internal incident and crisis management teams during critical incidents

Communication (20%):

• Maintain and ensure optimal use of CIVIC’s online knowledge bank
• In coordination with the Executive Director, prepare quarterly board reports, safety and security incident overviews, annual reports, and ad-hoc communications for management
• Cultivate and coordinate CIVIC’s global community of practice for safety and security staff and other interested parties to encourage learning and implementation of best practices

Information Analysis and Reporting (20%):

• Act as a global focal point for security risk analysis and reports, both in the reporting and presentation of data, as well as in support of global, country, and mission security leads in their area analyses
• Keep abreast of and promote best practices for open-source information monitoring and aggregation methods, and identify and promote analysis training opportunities to staff and partners
• Provide coordination and quality control support to all security risk assessment processes and findings
• Administer key online global security platforms (incident reporting, overseas and local travel, staff tracking, etc.)
• Conduct regular data maintenance within the incident system, and provide data and trend analysis for quarterly and annual reports
• Support data gathering during initial security assessments before missions and the opening of new offices or closure of existing offices
• Maintain memberships in and share security information with external parties including UNDSS, OSAC, GISF, and INSO

Requirements/Qualifications

• Bachelor’s degree in a relevant field, such as political science, international relations, marketing, or communications, required
• Minimum 5 years working in an operational, security-related function required
• Fluency in English and working knowledge of French and/or Arabic required
• Degree or certification in security, business management, or related fields strongly desired
• Kenyan work authorization required; Kenyan citizen preferred
• International NGO Safety and Security Association (INSSA) Security Risk Management Professional Certificate at Country and/or regional level strongly desired
• Experience in safety and security; military; police; humanitarian, development, peacebuilding programs, or emergency operations; or as part of a safety or security-related program in the private or public sector
• Good theoretical understanding of security risk management concepts and principles with a knowledge of best practices, techniques, and processes
• Experience in training design and development with demonstrated experience instructing theoretical and practical training on operational security
• Knowledge of open-source media and familiarity with monitoring and evaluating information from social media and aggregation platforms, such as X (previously known as Twitter/Tweet Deck), Facebook, and Telegram
• Knowledge of information security (INFOSEC) practices
• General knowledge of safety and security risk management principles as they relate to international humanitarian agencies
• Understanding and ability to abide by humanitarian principles
• Demonstrated competency with a variety of software platforms or systems, with a preference for Google Workspace, Dropbox, Microsoft Office, Track23, JotForm, and Travel Oracle
• Ability to assimilate and analyze a range of information to support the development of efficient solutions
• Experience communicating complex security-related information both verbally and in writing to non-native English speakers across time zones
• Adaptable and flexible with the ability to remain calm, prioritize, and reassure others during stressful situations and critical incidents
• Demonstrated ability to work on diverse and cross-cultural teams across time zones to achieve common objectives
• Experience handling sensitive information with discretion