Job Overview

• Drive proactive early engagement and customer management approach creating a pipeline of trial activity in Africa with a key focus on global public health engagements.
• Drive market shaping activities in the clinical trial ecosystem with key partners
• Provide operational specificity in proposals as an Africa operational SME to increase the number of studies Africa is included in
• Develop and manage ongoing thought leadership and marketing activities
• May perform consulting work on GPH ecosystem activities externally
• Internally support all business-related reporting requirements
• Work with senior leadership in formulating effective strategic goals and objectives for designated organization and assures operational alignment with organization priorities.

Essential Functions

• Establish client and stakeholder relationships and partnerships to shape the clinical trial ecosystem
• Collaborate with other regional and/or global clinical and client teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
• Act as a client liaison in day-to-day relationship governance, escalations and other client-facing initiatives.
• Participates in corporate or organizational quality or process improvement initiatives.
• May manage other managers.

Qualifications

• Bachelor’s Degree Degree in scientific discipline or health care preferred. Req
• At least 7 years prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience.
• Advanced knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
• Knowledge of clinical research financial parameters and project financial tracking and accounting methods.
• Strong leadership skills.
• Effective presentation skills.
• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
• Written and verbal communication skills including good command of English.
• Excellent organizational and problem solving skills.
• Effective time management skills and ability to manage competing priorities.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.