Drive proactive early engagement and customer management approach creating a pipeline of trial activity in Africa with a key focus on global public health engagements. Drive market shaping activities in the clinical trial ecosystem with key partners Provide operational specificity in proposals as an Africa operational SME to increase the number of studies Africa is included in Develop and manage ongoing thought leadership and marketing activities May perform consulting work on GPH ecosystem activities externally Internally support all business-related reporting requirements
Work with senior leadership in formulating effective strategic goals and objectives for designated organization and assures operational alignment with organization priorities.

Essential Functions

• Establish client and stakeholder relationships and partnerships to shape the clinical trial ecosystem
• Collaborate with other regional and/or global clinical and client teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
• Act as a client liaison in day-to-day relationship governance, escalations and other client-facing initiatives.
• Participates in corporate or organizational quality or process improvement initiatives.
• May manage other managers.

Qualifications

• Bachelor’s Degree Degree in scientific discipline or health care preferred. Req
• At least 7 years prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience.
• Advanced knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
• Knowledge of clinical research financial parameters and project financial tracking and accounting methods.
• Strong leadership skills.
• Effective presentation skills.
• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
• Written and verbal communication skills including good command of English.
• Excellent organizational and problem solving skills.
• Effective time management skills and ability to manage competing priorities.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.