Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.

Job Ref. No: JHIL111

Role Purpose

The job holder will play a crucial role in reviewing existing products and developing new products and contribute towards using tech to develop new health and care solutions. The role will focus on emerging opportunities within the fintech and Insurtech space and embedding of healthcare solutions through strategic partnerships and inclusive healthcare insurance.

Main Responsibilities

 Innovation

• Apply critical thinking to explore gaps and opportunities to scale up the offering of Health and Care insurance solutions. II. Identify market trends and opportunities for new product development or redesign of existing products.
• Provide insights that support decisions on strategic product reviews and steer experience excellence in product design.

Product Design and Management

• Develop product features and delivery milestones to be achieved at each face of the product rollout.
• Achieve costs savings to the business by analyzing demand emanating from product and service experiences and implementing initiatives that result in operational efficiencies.
• Develop pricing strategies and methodologies for new products by considering factors such as competitiveness and customer value proposition.
• Work with the technical delivery team to ensure that system integration tests (SITs), User Acceptance Tests (UATs) and Deployment Regression Tests are performed satisfactorily to inform the product and service launch decisions.
• Monitor the experience of products rolled out in the market and recommend corrective measures in collaboration with relevant Business Units and stakeholders.
• Provide technical assistance in the development of customer journeys, process flows, and specifications of integration touchpoints required.
• Review the Business Requirement Documentation (BRDs) and Process Maps for each product to ensure completeness.

Stakeholder Collaboration and Communication:

• Work closely with internal and external stakeholders.
• Communicate complex actuarial concepts to all stakeholders using simple terms.
• Collaborate with marketing and sales teams to develop marketing materials, sales tools, and training programs to promote new products and educate stakeholders.

Strategy and Evaluations

• Develop proposals for consideration by the business and strategic partners on arears of collaboration for health and care solutions.
• Stay abreast with local regulations, progression of the Social Health Insurance Fund and emerging trends in healthcare.

Requirements

Key Competencies

• Product conceptualization and design
• Data Analysis
• Product Management
• Experienced in Design Thinking Methodology and Agile Project Management
• Innovation mindset
• Critical & strategic thinking
• Decision Making and solution driven.
• Business Acumen
• Stakeholder Management
• Commercial Awareness
• Effective communication skills

Qualifications

• Bachelor’s degree in an Actuarial Science or a related field
• A certificate in product design and management will be an added advantage.

Relevant Experience

• Minimum of 4 years of relevant working experience.