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29 Mar 2024

Application Support Engineer, Insurance & Investment Banking Systems at KCB Bank Kenya

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Job Description

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.

KEY RESPONSIBILITIES:

  • Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
  • Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
  • Conduct research on software systems products to justify recommendations and to support purchasing efforts.
  • Participate in system acquisition process
  • Propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.
  • Perform recovery and testing of systems and processes in accordance with the company’s disaster recovery and business continuity strategies.
  • Create and maintain documentation as it relates to system configuration, mapping, and processes.
  • Create and maintaining best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.
  • Perform System Administration for systems running Linux and Windows Operating System and ensuring system availability, stability and optimum performance is met for the end users.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

Education

  • Bachelor’s degree Computer Science or Information Technology or Information Systems or relatedRQ
  • Master’s degreeManagement / ITAA

Professional Qualifications

  • Microsoft Certified Solutions Associate (MCSA)/ Microsoft Certified Solutions Expert (MCSE)/ Microsoft Certified Solutions Developer/RQ
  • Microsoft Azure /Amazon Web Services certifiedRQ
  • LINUX AdministrationRQ
  • Database Management, Oracle/SqlRQ
  • ITILRQ

 Experience

Total Minimum No of Years’ Experience Required

2 years

DetailMinimum No of YearsNeed Type[1]

  • Experience with insurance and investment systems2ES
  • Experience with integration Methods and practices XML, JSON, SOAP2ES
  • Operational characteristics of a variety of computer platforms and operating systems e.g MS Windows server, Linux2ES
  • Operational characteristics of a variety of computer database management systems e.g Oracle and SQL 2ES
  • Principles and practices of application software installation and support2ES
  • Integration Methods and practices XML, JSON, SOAP2ES
  • Methods and techniques used in the installation, administration, monitoring, upgrading and problem resolution of central application software systems on premise and on the cloud platforms2ES
  • Principles and procedures of quality assurance and security related to complex, large computer systems and applications2ES
  • Principles and practices of project management and administration1DE
  • Knowledge of relevant industry (banking) practice1DE

Technical Competencies

  • Hands on Experience on Web Application Management on Jboss.
  • Understanding and prove experience in supporting Newgen IBPS /BPM Workflow system.
  • Understanding and experience in supporting insurance systems.
  • Extensive Experience in Linux Operating system.
  • Good working knowledge with Oracle and MS SQL Databases.
  • Good working knowledge of API’s and other Middleware integration technologies and platforms.


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 11 April. 2024





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