Responsibilities

• Set billing rules for new clients according to service contracts.
• Update billing rules based on new contracts or addendums.
• Manage renewals.
• Remove billing rules for clients who are offboarded.
• Process one-time charges as requested by other departments.
• Generate and send invoices to clients.
• Request treasury to initiate automatic debits (ACH) for billing clients.
• Resolve cases in Client Space and tasks in CertiPay Billing/Rec [A/R] queue.
• Address escalation channels.
• Execute prenote process for new clients or bank updates.
• Release payrolls in Funding and CPO systems.
• Import invoices generated in CertiPay to Intacct.
• Import ACH payments for CertiPay invoices into Intacct.
• Record payments by check, ACH, wire transfer, and RW wire in Intacct.
• Review return reports three times daily (including the morning after a business day); create cases in CS to recover funds if returns occur.
• Download aging reports to manage collections.
• Create collection cases to inform CRM and support team of overdue balances.
• Process credit requests.
• Follow up on assigned cases in the collections module.
• Create C2C packages.

Skills

• Technical degree in accounting or equivalent experience.
• 6 months to 1 year of experience in accounting or related areas.
• Knowledge of Power BI, Outlook, and Microsoft Teams.
• English proficiency at B1 to B1+ level.