The role holder is responsible for implementing the NCBA Group-wide ICT Assets & Vendor management strategy by ensuring proper controls and protection of the IT Assets throughout their lifecycle, from acquisition to final disposition, in line with best practices and the NCBA group ICT guidelines.

Key Accountabilities (Duties and Responsibilities)

IT Hardware and Software Lifecycle Management (50%)

• Ensure efficient tracking, utilization, maintenance, and secure disposal of IT assets.
• Configuration management for all CI network protocols, e.g., SNMP 3 for asset discovery.
• Software license compliance tracking.
• Design group Configuration Management Database (CMDB).

Vendor and Contract Management (20%)

• Automate and track all IT contracts.
• Collaborate with procurement to ensure optimal assets are procured and adherence to SLAs.
• Design and track digital certificates expiry.

Compliance and Audit (20%)

• Respond to Risk/Audit/Compliance & regulatory obligations.
• Conduct regular verification of all IT assets across the group.
• Ensure compliance with organizational policies and regulations.

Reporting and Optimization (10%)

• Provide accurate and timely reports on IT asset performance.
• Suggest areas for improvement.

Job Specifications

Academic Qualifications:

• A Bachelor’s degree in Computer Science/Information Technology or a related field from a recognized university.
• At least 5 years of experience in a busy IT environment.

Professional Training:

• HAM and SAM certification.
• CCNA certification.
• ITIL Foundation.
• Cloud/ISO2000/COBIT/ITAM would be an added advantage.

Desired Work Experience:

• Adequate understanding of the various banking IT infrastructure.
• Demonstrable experience working in a professional IT environment.
• Sound knowledge of Information Technology asset management tools.

Technical Competencies:

• Configuration management.
• Technical skills to effectively maintain CMDB and Inventory control as per policy and procedure.
• Technology Awareness: Good knowledge of technology trends and the ability to recognize and understand the usefulness of any such technology for the success of the business.
• Banking Knowledge: Broad knowledge of banking operations, bank products, banking regulations, and regulatory bodies. Appreciates the role of various departments within the bank. Excellent understanding of the procedures, processes, and products in own area of work.
• Quality Orientation: Shows awareness of goals and quality standards. Follows through to ensure that quality and productivity standards are met.

Behavioral Competencies:

• Communication skills (Oral and Written): A high level of oral and written communication skills to communicate effectively with executives, senior managers, colleagues, and other stakeholders.
• Problem-solving and analysis: Analyzes issues and breaks them down into their component parts. Makes systematic and rational judgments based on relevant information.
• Personal motivation and drive: Commits self to work hard towards goals. Shows enthusiasm and career commitment.
• Adaptability and change orientation: A willingness to challenge the status quo and adopt new approaches and perspectives.
• Patience: Patience, tolerance, and resilience to manage pressure under critical and demanding situations.
• Initiative: Contributes ideas to the development of new products or services.