Job Purpose:

Reporting to the Head of SMEs & Alternate Channels, the role holder will be responsible for developing assigned channel(s), growing regional presence & diversifying product portfolio to provide sales-related support to the EMC distribution channel(s) with an aim of growing the revenue and number of customers within the emerging consumer segment. They will drive an increase in the number of Retail customers and retail sales and drive retention among Retail customers using Retail products.

Key responsibilities:

• Mandate to drive and source top-line growth in Sales to EMC through intermediaries (Brokers, IFA, and FA).
• Coordinate sales of EMC products across all channels to ensure consistent customer experience
• Drive progress towards EMC’s goal to increase the total number of EMC intermediaries, Partners, and customers via its products.
• Coordinate with EMC Heads of SMEs and Alternate channels on the intermediaries sales strategies
  Manage relationships with clients, intermediaries and partners
• Gather marketing intelligence and statistics to facilitate the development of strategies to give the company a competitive advantage in the Microinsurance space.
• Participate in the new product development lifecycle
• Assist in creating incentives for channels.
• Adhere to sales tools uptake and usage for channel growth, reporting, and management
• Diversify emerging consumers’ product portfolio to meet risk protection and investment needs of target consumer segments.
• Create, manage, and retain winning partnerships with key product delivery stakeholders
• Manage sales costs to ensure profitability.
• Ensure the credit policy for the company is adhered to.
• Ensure retention of clients, intermediaries, and partners as per segment targets.
• Perform any other duties as may be assigned from time to time.
• Delegated Authority:  As per the approved Delegated Authority Matrix

Requirements

Knowledge, experience, and qualifications required:

• Bachelor’s degree in a business-related field
• Professional qualification in Insurance (ACII, AIIK) an added advantage
• COP Compliant an added advantage.
• 5 – 6 years of sales management and business development experience in the financial services sector at least 1-2 of which should be in a sales management position.

Technical/ Functional competencies:

• Knowledge of insurance regulatory requirements
• Knowledge of insurance products
• Sales and marketing management skills