The incumbent in this position will ensure that the yearly sales budget is achieved and surpassed by assisting to and cooperating with the Director of Sales and Marketing.

Key Responsibilities: 

• Assist the Director of Sales and Marketing in the Management of the Sales Team.
• Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence of the Director of Sales & Marketing.
• Responsible for key account management on an assigned account  (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
• Conduct site inspections.
• Adhere to the Corporate SOP’s.
• Follow up of tentative bookings in the assigned markets.
• Detailed knowledge of competitor set.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
• Responsible for timely contracting from the client base responsible for.
• SMART contracting to ensure optimum yielding during annual rate negotiations.
• Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
• Assist the Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
• Assist the Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
• Execute sales actions within set cost budget structure.
• Cross Sell other Kempinski Hotels.
• Aim to achieve the Company Sales Vision.
• Document all sales actions in SFA (S&C).
• Update OPERA contact database at all times.
• Understand, and follow the Company Sales Vision.
• Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
• Ensure that all potential and real hazards are reported and rectified immediately.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Desired Skills and Qualifications:

• University/College level education in a relevant field is required.
• Previous experience in luxury hotels is required.
• At least 4 years experience in a similar position with strong knowledge of the hospitality market.
• Proven experience in Sales and Marketing in the hospitality industry with emphasis made on MICE and Groups & Event Sales, corporate and Leisure Consortia.
• Proven ability to meet or exceed sales targets and drive revenue growth.
• Excellent communication skills.
• Excellent leadership and team management skills.
• Knowledge in a foreign language will be a distinct advantage.
• Presentable, well-spoken individual.
• Pleasant and outgoing personality.
• Fluent speech skills.
• Ability to remain calm and composed under pressure.