This role works closely with the HR Manager to translate strategy into practical action, ensure full legal compliance, and support seamless resort operations through effective people management. Hospitality experience is a MUST, as the role demands real-time problem-solving, shift-based workforce management, and continuous engagement with both line managers and employees.

Key Responsibilities

• Oversee daily HR operations, including attendance, shift rosters, overtime, and deployment of permanent, contract, and casual staff.
• Prepare and validate payroll inputs and HR data, working closely with Finance to ensure accuracy and cost control.
• Manage first-line employee relations, disciplinary and grievance processes, and escalate complex cases in line with labour law.
• Execute recruitment activities, support seasonal manpower planning, and ensure effective onboarding and workforce readiness.
• Coordinate performance appraisals, track KPIs, and support training and development initiatives.
• Promote hospitality service culture, employee engagement, professional conduct, and staff welfare initiatives.
• Support statutory compliance, maintain HR reports, manage contracts, and prepare documentation for audits and inspections.

Key Qualifications

• Registered member of the Institute of Human Resource Management (IHRM)
• Certified Human Resource Professional – Kenya (CHRP-K)
• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• 5+ years progressive experience in an HR leadership role, with mandatory experience in hospitality or resort operations.
• Strong working knowledge of Kenyan labour laws and hands-on experience managing employee relations in unionised or semi-unionised environments.

Deadline for applications: 27/02/2026