Job Description

• We are currently seeking an Assistant HR Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
• As an Assistant HR Manager, you infuse our HR team with the commitment to foster a positive workplace culture, and an unwavering dedication to the personal and professional growth of our talented workforce.
• Supporting the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels
• Reviews and scrutinizes employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company
• Compiles the operational staffing schedule / manning guide in co-ordination with the human resource manager
• Is familiar with regulations and talents guidelines issued by regional or corporate administration and ensures that they are applied accordingly.
• Ensures proper job descriptions are available for all functions, continuously adapts them in co-ordination with relevant supervisors to operational requirements.
• Conducts job application correspondence and sees to due and proper answering and filing of all documents, applications adverts, etc.
• Follow up and initiates yearly performance evaluations at supervisory staff levels.
• Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
• Builds and maintains effective working relationships with all key stakeholders and business partners.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Minimal Qualifications:

• Proven experience in HR with strong problem-solving capabilities.
• Excellent leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Self-confident, creative and proactive, able to prioritize and make effective decisions.
• Excellent interpersonal and communication skills, both written and verbal

Qualifications

• 2+ years of work experience in Human Resource, as an assistant human resource manager or human resource officer
• Professional HR certification
• Bachelor’s degree in Human Resources, Business Administration, or related field