Africa Merchant Assurance Company Limited was incorporated in Kenya and licensed to transact General insurance business. It was licensed and began full operations in the year 2000. It has a team of highly qualified, experienced and dynamic staff who render personalized, efficient and professional insurance services. Our operations are on a specifically tailored computer system organized to render the most efficient service to customers. We pride ourselves on strong asset base and unique countrywide branch network ensuring top quality services to our clients.

Duties and Responsibilities:

• Support, implement and administer the effective and timely recruitment processes in the hiring, developing and retaining the best talents available to support the strategic human resources needs of the company.
• Ensure organization staffing is optimized at all time in line with production targets and service levels.
• Onboard joining staff in line with HR policy and best practice.
• Set up working methodology for succession planning analysis, implementation and monitoring of talent needs to actualize the corporate strategy.
• Develop the recruitment and selection process to include: Appointment /Confirmation and Separation.
• Formulate effective Performance Appraisal policy and procedures and ensure its compliance.
• Coordinate and supervise the management and maintenance of staff contracts, personnel files and other employee information.
• Assist managers with the mid-year and end of year performance evaluation process.
• Partner with finance to ensure accurate payroll processing and statutory compliance on monthly basis.
• Provide timely and accurate guidance to managers regarding employment relation issues.
• Ensure timely, equitable, transparent and systematic administration of all HR benefits, entitlements, contracts renewal and termination, performance management, promotions and other HR activities.
• Ensure all staff insurances are in place and are periodically updated including additions, deletions and renewals.
• Provide ongoing strategy guidance, interpretation, and support to management in all areas of HR management.
• Be a role model by promoting management excellence in the office by ensuring a high level of professionalism at all times in all areas of HR.
• Effectively manage the human resources lifecycle of the company.
• Ensure compliance with statutory and regulatory obligations.
• Ensure full compliance with the labour laws and align to best practice.
• Perform any other duties as may be assigned from time to time

Knowledge, experience and qualifications required

• Bachelor’s degree in social science or related field.
• Diploma in Human Resources Management.
• Full member and of good standing of the Institute of the Human Resource Management (IHRM)
• Minimum of 5 years’ work experience in a busy Human Resource department.
• Demonstratable Practical knowledge of labour laws.
• Strong attention to detail with a good knowledge of business administration.
• Excellent communication skills both verbal and written
• Good practical experience in the use of Microsoft Office packages.
• High degree of emotional intelligence, integrity, trust and dependability.
• Ability to work independently as well as part of team