This is a full-time on-site role as an Assistant Store Manager in the retail department of West Kenya Sugar Co. Ltd (Kabras Sugar). The store is located in Kakamega County, Kenya. The Assistant Store Manager will work with the Store Manager to ensure smooth store operations, excellent customer experience, and maximize sales. They will also supervise the retail associates, handle customer complaints and inquiries, monitor inventory, maintain store appearance, and train new employees.

Qualifications

• Proven experience as an Assistant Store Manager or similar position in retail
• Excellent communication, customer service, and leadership skills
• Good knowledge of retail procedures and best practices
• Ability to multitask, prioritize and manage time effectively
• Strong organizational and problem-solving skills
• Proficient in using computer programs such as Microsoft Office suite and Point of Sale (POS) systems
• Basic understanding of financial principles and ability to analyze sales data
• Bachelor’s degree in business administration, retail management, or a related field is preferred
• Ability to speak local languages is an added advantage