Job Summary

To support the Underwriting Manager by providing operational support in the Underwriting Department processes. To assist in evaluating and accepting risk as per the set underwriting guidelines and provide support to the underwriters.

 Accountability:

Operational Process Support

• Attend to customer’s and intermediaries’ questions.
• Reconciliation of clients’ accounts department.
• Follow up on renewals.
• Processing policy documents for new businesses
• Invite and dispatch renewal notices.
•  Issue endorsements. i.e. renewal, additions, and deletions.
•  Issue motor certificates, marine certificates, and yellow cards
•  Assist to Process Loss ratio reports and review accounts performance.
•  Assist the claims department by providing the required documents and details within the prescribed TATs.
•  Ensure retention of existing accounts
• Adhere to the debt management guidelines.

Education and Experience Required:

• Bachelor of Commerce (Insurance Option) degree, or a related business degree, from a reputable university.
• At least one year experience in a busy underwriting department