Key Responsibilities

• Assist in maintaining accurate inventory records through cycle counts and periodic stock takes, and report stock variances, shortages, or overstock risks.
• Supervise the daily activities of warehouse assistants and loaders, allocating tasks and ensuring compliance with operational procedures and safety standards.
• Support the receipt and dispatch of goods by verifying quantities and documentation against delivery notes, invoices, and picking lists.
• Operate a forklift for loading, offloading, and internal movement of goods while ensuring safe handling of fragile products.
• Organize warehouse storage to maximize space utilization, facilitate efficient stock retrieval, and maintain clean, accessible work areas.
• Enforce housekeeping standards, safety procedures, and the proper use of personal protective equipment (PPE), reporting hazards or incidents promptly.
• Update the warehouse management system (SAP or equivalent) with stock movements and assist in preparing routine inventory and dispatch reports.
• Inspect incoming and outgoing goods for damage or defects, document discrepancies, and escalate quality concerns.
• Coordinate with drivers, suppliers, and the sales team to ensure timely and accurate order fulfilment.
• Deputize for the Warehouse Supervisor during periods of absence and support the smooth running of warehouse operations.

Qualifications, Experience & Competencies

• Diploma in Purchasing & Supply Chain Management, Logistics, Business Administration, or a related field. A bachelor’s degree will be an added advantage.
• Minimum of 2 years’ experience in a busy warehouse environment, preferably within the retail, FMCG, or building materials sectors.
• Valid forklift operating experience and the ability to safely handle warehouse equipment.
• Working knowledge of SAP or another warehouse management system.
• General computer literacy and proficiency in Microsoft Office applications.
• Strong planning, organizational, and inventory management skills.
• Good communication and interpersonal skills, with the ability to supervise and motivate a warehouse team.
• High level of attention to detail and accuracy in record-keeping.
• Physically fit, safety-conscious, self-motivated, and disciplined.
• Ability to work effectively in a fast-paced warehouse environment while meeting operational deadlines.