Basic job summary:

The position will be responsible for delivering a friendly, efficient customer service and creating a warm and welcoming atmosphere for all of the guests visiting the University.

Duties & Responsibilities: 

• Responsible for placing, answering and directing all telephone calls received through the switch board in a professional and informative manner.
• Coordinate the collection and dispatch of both incoming and outgoing mails while ensuring proper record keeping.
• Support in the planning and preparation meetings and conference calls to ensure seamless management of meetings and meeting rooms. Support in event Organization for Strathmore Law School events upon request. Booking, setting up, and co-ordination of meeting rooms and video conferencing facilities for meetings.
• Receive welcome and direct visitors to the respective offices and quickly notifies the person being visited.
• Ensure that the waiting area is easily accessible, comfortable and tidy, with reading appropriate reading materials.
• Respond to enquiries
• Mail dispatch (15%): Collection, distribution and dispatch of daily incoming and outgoing mail and documents.

Minimum Academic Qualifications:

A Bachelor’s degree from a reputable University that is recognized by the Academic Council of Strathmore University.

Experience:

• At least one year experience working in a busy front office.
• Proficiency in Computer Applications, Admin Skills and Research Skills desired

Competencies and Attributes:

• Excellent analytical skills
• Excellent communication skills
• Dynamic and innovative
• Team Player