Purpose

The role holder is responsible for efficient of cheques (inward, in-house and outward while observing KBA/KYC guidelines which should concur with the bank’s guidelines.

Primary Responsibilities

• Distribute TOD reports to Relationship Banking staff and verify technical completeness of cheques.
• Ensure callbacks for cheques over shs100,000.00 are completed within SLA.
• Confirm cheque authorization by communicating with drawer(s) via phone or emails.
• Release unpaid cheques to central clearing for session.
• Follow up with RMs/ROs for pay/un pay decisions for accounts with overdrafts.
• Coordinate with branches to update signatures/mandates not in CBS.
• Ensure technical verification of cheques is conducted within SLA.
• Ensure callback of cheques adheres to the bank’s policy.
• Ensure timely approval seeking for overdrawn accounts and follow up.
• Accurately record and update drawer name details.
• Promptly inform relevant parties of cheques not posted in CBS.

Person Specifications

• A Bachelor’s Degree in Business, Banking or related field.
• A least a year in a similar role in a similar sized organisation.
• Knowledge in Cheque Processing(Outward, Inward and In-House).
• Conversant with both CBS and Clearing( Sybrin) systems.
• Appreciation of KBA clearing house rules/processes.
• Knowledge of Branch Operations.