About This Role 

In this role, you will serve as a member of the Communications team charged with cultivating and sustaining a community feel within the organization that aligns with our mission and vision. Your responsibilities encompass building a sense of community for our full-time staff and implementing staff (hub coordinators and providers) so that they feel a part of the Shamiri group and have access to opportunities outside of their jobs through Shamiri Institute. This may span organizing events, leading shadowing programs, and developing comprehensive Shamiri alumni groups on appropriate platforms. Outside of the community role, you will also be involved with planning, coordinating, and executing a diverse range of events and initiatives that fit with the organization’s mission. This includes assisting with organizing our annual Shamiri Summit, quarterly in-house events, and ad-hoc events with funders and other relevant stakeholders over the course of the calendar year. You will also lead the maintenance of the org-wide wellness calendar and activities.

Roles and responsibilities: 

• Evaluating the current community offering for Shamiri caregivers outside of their jobs.
• Develop and implement a comprehensive events calendar for Shamiri Institute caregivers that includes graduation events at hub level, networking events, career events.
• Build out and maintain appropriate systems that foster a sense of community. This may include Discord, WhatsApp communities, or other agreed upon platforms.
• Develop and implement a comprehensive events calendar to foster positive relationships with key stakeholders including but not limited to beneficiaries, government, funders, and other mental health organizations.
• Collaborate with internal teams to identify event goals, target audiences, and key messages, ensuring alignment with the organization’s mission and objectives.
• Manage aspects of event planning and logistics, including venue selection, vendor negotiations, marketing and promotional activities, registration, and onsite coordination.
• Cultivate and steward relationships with event sponsors, donors, and community partners to secure financial support.
• Work with the communications team to ensure promotion of events through various communication channels, such as social media, email marketing, and traditional media.
• Monitor and evaluate the success of events through post-event analysis, including attendee feedback, fundraising results, and key performance indicators, and provide recommendations for improvement.
• Maintain accurate records of event-related data, expenses, revenue, and other relevant metrics, and prepare reports for internal stakeholders and funders as needed.
• Stay informed about trends, best practices, and emerging technologies in event management and community engagement to enhance program effectiveness and innovation.
• Develop and implement Shamiri’s wellness calendar spanning in and out-of-office activities in collaboration with the Leadership team.
• Use results from 360 employee feedback survey to be proactive in informing changes that need to be made to wellness programming for staff members.

Key Success Factors/Qualifications: 

• 3 –5 years or relevant events management/community management experience or equivalent
• Proven ability to manage events from conceptualization to delivery and post-event analysis.
• Exceptional written and verbal communication skills, conveying ideas clearly and concisely.
• Proficiency in office automation tools, including Microsoft Office Suite, project management software, and virtual collaboration platforms.
• Experience creating and adhering to a budget.
• A proactive and resourceful mindset, with the ability to anticipate needs and take initiative to address challenges.
• Demonstrated adaptability in a fast-paced and evolving work environment, ensuring flexibility and responsiveness to changing priorities.
• Leadership skills and the ability to work collaboratively in a team-oriented environment.