Responsibilities

Administration of Benefits and Entitlements

• Supervises the work of the Human Resources Assistants in carrying out administrative transactions, including onboarding, offboarding, contract extensions, leave entitlements, salaries, benefits and entitlements.
• Monitors timely implementation of movement of staff, including onboarding and offboarding.
• Ensures accurate implementation of contract extensions, while providing advice on exceptional approval, as applicable.
• Reviews monthly payroll lock report and takes necessary actions to ensure appropriate salary payment.
• Reviews Special Post Allowance and Education Grant requests.
• Reviews cases for exceptions to rules and policies and ensures adherence to the delegation of authority framework.

HR Policy and Advisory Support

• Acts as the focal point in SBE for staff members in client offices and establishes collaborative relationships with the clients, administrative offices, and other service delivery units to ensure open channels of communication and a client-oriented approach.
• Responds to staff members’ and client offices’ inquiries regarding contracts, salaries, entitlements, and benefits.
• Provides advice and support to managers and client administrative focal points on human resources related matters.
• Provides advice on human resources related matters through interpretation and application of policies, regulations and rules.
• Reviews and provides advice on exceptions to policies, regulations and rules.
• Reviews and prepares responses to requests from resolution mechanisms and oversight/audit bodies.

Other Duties

• Keeps abreast of developments in various areas of human resources.
• Prepares special reports and participates and/or leads special human resources projects.
• Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
• Performs other related duties as assigned.

Qualifications

• Advanced university degree (Master’s degree or equivalent) in human resources management, business or public administration, social sciences or related area is required.
• A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• Successful completion of non-degree programs in data analytics, business analytics, or data science is desirable.