Opportunity Assessment

Working with customers, users and stakeholders to document business processes and requirements. Generating a strong pipeline of automation opportunities including business case and assessing them objectively; focused on finding the right candidate process. Defining end-to-end process governance Preparing and availing all documentation following successful opportunity assessment.

Automation Development

Translating business processes and requirements into implementable design using creative and innovative approaches to building robust solutions that facilitate automation of identified processes. Build enterprise automation using identified BPA/RPA platforms. Implementing Project Management Framework & Methodology for automation Implementation Provide testing strategy and acceptance test such as (SIT, UAT, Non-Functional Tests) Build proof of concept examples and maintain product test software and demos for training purposes.

Advisory Services

Technical Advice on current platform, Technology adoption and Technology Roadmap to customers. Helping customer teams to manage change management and communication, interact with business teams and other stakeholders. Technical advice on existing policies and governance strategies.

Support and Maintenance

Providing ongoing maintenance of the deployed solutions including responding to escalated service desk tickets, troubleshooting, and debugging any issues with deployed bots. Supporting team to fix problems and change activity for improvements. Provide training and knowledge transfer for users, system admins and business users including training material (videos, guides etc.).

Requirements

Academic Qualifications and Vendor Certifications

• Bachelor’s degree in computer science, computer engineering, information technology, or relevant field.
• Microsoft Power Automate (Essential)
• Microsoft Certified Power Platform App Maker Associate (Essential)
• Microsoft Power Platform Functional Consultant Associate (Essential)
• UiPath Robotic Process Automation Engineer (Desirable)
• Microsoft Azure Administrator Associate (Desirable)
• Microsoft Power BI Data Analyst Associate (Desirable)

Experience Required

• Bachelor’s degree from a recognized accredited university
• 3 to 5+ years of experience designing, executing, and supporting automation solutions.