Key Responsibilities:

Strategy & Planning

• Develop and execute the automation roadmap aligned with business objectives
• Identify automation opportunities across departments (RPA, workflows, system integrations)
• Prioritize automation initiatives based on ROI, risk, and impact

Solution Design & Delivery

• Lead end-to-end automation lifecycle (discovery ? design ? development ? testing ? deployment)
• Oversee development of automation solutions using tools such as RPA platforms and APIs
• Ensure solutions are scalable, secure, and compliant with IT standards

Team Leadership

• Manage and mentor automation team including developers and interns
• Allocate tasks, monitor performance, and ensure timely delivery of projects
• Build team capability through training and continuous learning

Stakeholder Management

• Collaborate with business units to understand process requirements
• Provide regular updates on automation performance and project progress

Performance & Optimization

• Monitor automation performance (uptime, error rates, ROI)
• Continuously improve existing automations for efficiency and reliability
• Establish automation governance and best practices

Risk & Compliance

• Ensure automation solutions comply with data security and regulatory requirements
• Identify and mitigate risks associated with automation deployments
• Maintain proper documentation and audit trails

Qualifications:

• Bachelor’s degree in IT, Computer Science, Engineering, or related field
• At least 3 years’ experience in IT automation, RPA, or systems engineering
• At least 1 year in a supervisory or team lead role
• Experience with tools such as UiPath, Automation Anywhere, Power Automate, or similar