• Identify and approach managed services potential customers.
• Analyze market trends and competitor behavior to adjust strategies as needed.
• Work with our Technical Support team to define and enhance our existing IT Services offering to maintain relevance and competitiveness to capture additional market share.
• Understand and analyze client’s business processes to advise on how they can improve business efficiency and cut costs to allow them to focus on their core business.
• Conduct sales presentations and pitches to prospective clients, highlighting key services, benefits, and value propositions.
• Generate leads, follow up on inquiries, and qualify prospects through outbound calls, emails and social media outreach.
• Utilize customer relationship management (CRM) software to manage leads, track interactions, and maintain accurate records of sales activities and customer communications.
• Contribute to the development of sales forecasts and strategic plans, providing input and insights to support business growth objectives.
• Provide feedback to the company on market trends, competitive activities, and customer preferences to inform services provision, pricing strategies, and sales forecasts.
• Customer management leadership skills.

Requirements

• A university Degree/Diploma in Business/ Commerce/ Sales and marketing or related field.
• A minimum of 3 years of relevant experience in B2B sales.
• Proven experience in sales and marketing roles, preferably in technological companies or similar market segment.
• Proficiency in Social media management, digital marketing (Facebook Ads, Google Ads)
• Applicant should possess experience and knowledge of (Computers, networking technology, computing systems and infrastructure, Managed Services, IT Support Outsourcing model) or be tech savvy.
• Proven ability to precisely manage and forecast a complex sales process.
• Strong interpersonal skills; can quickly build rapport and deliver compelling, persuasive arguments to an executive-level audience.
• Strong sales acumen and negotiation skills, with a track record of achieving sales targets and driving revenue growth.
• Excellent verbal and written communication skills.
• Proven prospecting and sales cycle management skills.