Summary

As a Bancassurance Relationship Officer, the incumbent will be charged with the responsibility of establishing and driving Bancassurance as a business line. In addition, the role holder will spearhead the growth of Bancassurance business across the Bank channels through supporting delivery channels, develop operating standards and grow revenues for this line of business.

REPORTING TO : SENIOR MANAGER – BANCASSURANCE

Key Responsibilities

•  Drive growth in Bancassurance business across and outside the bank channels-New Business and Cross selling
•  Execution of day to day Insurance operations at Branch level which entails New business development and cross-selling of insurance products, claims administration and documentation
•  Timely follow-up on renewals to ensure business retentions that would otherwise lead to income leakages.
•  Develop good working relationships with various Bank departments, working closely with branches, Relationship managers & Credit analysts to generate insurance business and leads through their customers.
•  Ensure customer inquiries are resolved promptly as per laid down policies and procedures.
•  Champion Insurance products training at the Branch level to sensitize both Staff and customers on insurance products.
•  Ensure compliance with all regulatory and internal procedures in regard to bancassurance business.
•  Ensure all collaterals and assets that have the Bank`s interest are properly and comprehensively insured and the Bank’s interest properly noted.
•  Ensuring that debt level is managed proactively and maintained minimally, and in line with laid down Credit policies and guidelines

Minimum Qualifications, Knowledge Experience& Key Competencies

•  University Degree preferably in a business field from a recognized University.
•  At least one year working experience in bancassurance/insurance industry in the targeted regions.
•  Professional qualification in Certificate of Proficiency.
•  Experience in Bancassurance processes and procedures will be an added advantage.
•  Professional qualification in any Insurance related field will also be an added advantage.
•  Excellent interpersonal, and negotiation skills with the ability to network and generate new business and cross sells
•  Excellent business development and Client Relationship Management skills.
•  Exposure to Insurance products in the bank set-up with knowledge of the Bank’s set standards, policies and operating manual, with sound knowledge of bank products.