Job Description

• The Banqueting/Hostess Coordinator is responsible for overseeing banquet operations, ensuring seamless event execution, and managing the hosting team to provide exceptional guest experiences. This role

Requirements

• Plan, organize, and oversee banquet events, ensuring smooth execution from setup to cleanup.
• Coordinate with clients, event planners, and internal teams to ensure all event requirements are met.
• Supervise banquet staff, including servers, bartenders, and setup crews, ensuring efficient workflow.
• Ensure proper table arrangements, décor, and overall banquet
• ambiance align with event specifications.
• Monitor food and beverage service, ensuring high-quality presentation and guest satisfaction
• Supervise and train hostesses to deliver excellent customer service.
• Manage restaurant and event seating arrangements, ensuring a welcoming experience for guests.
• Greet and escort guests to their tables or event areas, providing a warm and professional first impression.
• Handle guest inquiries, complaints, and special requests promptly and professionally.
• Schedule and assign tasks to ensure adequate staffing for events and dining services.
• Maintain inventory of banquet supplies, linens, and equipment, coordinating with vendors as needed.
• Work closely with the kitchen and beverage teams to ensure smooth service delivery.
• Implement and uphold hospitality service standards, addressing any operational challenges.
•  Assist in budgeting and cost control for banquet operations.
• Monitor and analyze event profitability, making recommendations for cost-effective solutions.
• Assist in setting pricing for banquet services and packages.

Qualifications

• Diploma or degree in Hospitality Management, Event Planning, or a related field.
• Minimum of 3 years in banquet coordination, hostessing, or a similar role.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to manage a team effectively under pressure.
• Knowledge of banquet/event operations and seating arrangements.
• Familiarity with reservation or banquet software (preferred).