• Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
• Establish and maintain seamless co-ordination & co-operation with all departments of hotel to ensure maximum cooperation, productivity, and guest service.
• Monitor and supervise service flow in the assigned outlet.
• Any matter which may effect the interests of hotel should be brought to the attention of the Management.
• Assist the F&B Manager to plan & execute the operations of the assigned outlet.
• Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
• Prepare and work on the annual budget for the assigned outlet and ensure to give proper monthly follow up to the F&B Manager.
• Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing.
• Assist the F&B Manager in sales promotion by organizing events and food festivals for the assigned outlet.
• Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
• Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
• Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy.
• Ensure that the team adheres to the company’s uniform and hygiene standards.
• Ensure that quality is maintained in all aspects of the work and as per the standards.

Qualifications

• Diploma / Degree in Hotel Management or any other equivalent qualifications.
• 4-5 year of experience in branded hotels.
• Excellent Communication skills
• Good Analytical skills