JOB SUMMARY:

To ensure accurate and complete billing of patient services in accordance with Imara Hospital’s Policies, procedures, standards and strategies

KEY RESPONSIBILITIES:

• Welcome clients by offering good customer service.
•  Assist in phone handling both internal and external calls.
•  Verification of clients validity for different insurances.
•  Billing both cash and corporate clients.
•  Preauthorisation process as per the insurance requirements.
•  Handling admissions and with time discharges.
•  Providing the required reports and responding to inquiries concerning billing.
•  Ensure Client satisfaction through optimmal quality of care, effective communication, timely feedback and escalation of unresolved issues.
•  Adhere to all Imara Hospital policies and procedures.
•  Perform and other duties assigned by Team Lead

QUALIFICATIONS:

•  Degree or Diploma in Business Administration, Economics, Finances or the other business related fields from a recognize institution.
• 6 months attachment/internship experience
•  Proficient in computer applications

JOB SKILLS:

• Good communications skills both written and spoken
• Team player
•  Excellent customer service skills
•  Good interpersonal skills