JOB SUMMARY:

To ensure accurate and complete billing of patient services in accordance with Imara Hospital’s defined policies, procedures, standards and strategies

KEY RESPONSIBILITIES:

• Ensure smooth Billing and invoicing process in both cash and cooprate.
• Preauthorisation process as per the insurance requirements.
• Handling admissions and discharges.
• Providing the required reports and responding to inquiries concerning billing.
• Ensure no pending unreceived transactions.
• Ensure clients satisfaction through optimal quality of care, effective communication, timely feedback and escalation of unresolved issues.
• Resolve incoming queries on billing from patients, insurance companies, consultants or colleagues in a professional and efficient manner.
• Perform any other duties assigned by Team Lead.

REQUIREMENTS

QUALIFICATIONS:

• Degree or Diploma in Business Administration, Economics, Finances or the other business related fields from a recognize institution.
• Partial accounting qualification ie. CPA Part II or ACCA will be an added advantage
• Minimum of one (1) year’s experience
• Proficient in computer applications

JOB SKILLS:

• Good communications skills both written and spoken
• Team player
• Excellent customer service skills
• Good interpersonal skills