Principle Accountabilities

• Cross-selling of HFC Bank products by establishing new relationships in order to grow both the assets and liabilities book.
• Maintaining customer relations through regular contact to ensure customer satisfaction and business continuity
• To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC-compliant
• To check data entry by verifying the data captured against source documents to ensure accuracy in data capture
• To analyze mortgage loan applications by interviewing the customers.
• To identify customers’ borrowing needs by interviewing them so as to ensure the sale of the right mortgage product.
•  To safeguard bank assets by being a dual custodian to minimize fraud and losses

Key Competencies and Skills

Technical and General Competencies:

• Technical competencies: selling skills, analytical skills, negotiation skills, supervisory     skills, IT Skills, report writing, communication skills and Product knowledge
• General competencies: teamwork, Listening skills

Minimum Qualifications, Knowledge and Experience

Education:

• A business-related degree

Experience:

• 3 years in the Banking Industry