The Team Leader leads, supports, and motivates the branch team to achieve branch targets, ensure customer satisfaction, and meet long-term goals in line with the company’s vision and values. They oversee customer applications, approvals, loan disbursements, and collections.

RESPONSIBILITIES

• Prepare financial breakdown and analysis for the branch.
• Manage and supervise employees, providing day-to-day leadership and oversight.
• Maintain and oversee all procedures and processes.
• Oversee approvals of loans, lines of credit, and other financial plans.
• Assist with customer service and satisfaction.
• Market the branch within the community to attract business.
• Record and research all financial information for analysis.
• Document and interpret complex financial information for clients.
• Advise on procedures and policy implementation.
• Forecast and plan according to company objectives.
• Grow the branch’s number of accounts.