Our client in the security sector is seeking an experienced and professional Branch Manager to oversee branch operations, client relationships, and overall service delivery.

Key Responsibilities:

• Oversee daily branch operations and ensure service excellence.
• Manage guards, supervisors, and administrative staff.
• Handle client complaints, conduct investigations, and prepare detailed reports.
• Ensure compliance with security standards, policies, and procedures.
• Build and maintain strong client relationships to enhance retention and satisfaction.
• Monitor performance, analyze operational challenges, and implement solutions.

Requirements:

• Minimum 5 years’ experience in the same role within the security industry.
• Degree in Security Management, Criminology, or a related field.
• Strong leadership, communication, and interpersonal skills.
• Excellent analytical and problem-solving abilities.
• Ability to conduct investigations and write comprehensive reports.
• Computer literate and professional in client handling.