REQUIREMENTS:

• Bachelor’s degree in Finance, Business, Economics, or related field.
•  Minimum 5 years working in a microfinance institution (non-deposit taking).
•  Strong understanding of Logbook Loans and Title Deed Loans.
• Credit appraisal, portfolio management, collections, and customer relationship management.

RESPONSIBILITIES:

• Develop and manage a quality loan portfolio to achieve branch loan growth targets.
• Accept, counsel, analyze, and collect required documents to initiate the loan process.
• Meet with customers to resolve issues or complaints, monitor feedback, and ensure high satisfaction levels.
• Actively market our loan products to individuals and firms, promoting services that match customer needs.
• Liaise with other branch offices to ensure smooth operations and achievement of overall business goals.
• Consistently meet and exceed set branch performance targets.