10 Aug 2018

Brites Management Job Vacancy : Call Centre Agent & Customer Service

Welcome to JobwebKenya.com. This website helps you to achieve your career dream by linking you to vacancies from Top Companies in Kenya. Job Seekers are also exposed to best articles for career growth and development. Click Here to Subscribe for Job Alerts We strongly advise graduates not to pay money before getting a Job. Report fraudulent jobs to [email protected]


Call Centre Agent & Customer Service Job Responsibilities

  • To provide excellent customer service in sales and after-sales situations
  • To respond to general customer inquiries and complaints in a timely manner and to resolve issues to satisfaction of customer based on company policy
  • To project a professional company image
  • Accurately respond to questions and assist customers with product features
  • Assist customers with their payments needs and accepting payments
  • Maintaining a professional appearance, behavior, and conduct
  • Effectively work with peers in a team focused environment
  • Perform other duties as required

Key Competencies

Professional competence

  • Time management
  • Resulted -orientation of adjectives
  • High implementation capability
  • Good problem analysis and problem solving skills

Work related capability:

  • Good (verbal and written) communication skills and Interpersonal Skills
  • Ability to maintain confidentiality
  • Work effectively to support various levels of management.
  • Good social fit within the region of operation

Qualifications for the Call Centre Agent & Customer Service Job

  • Bachelor’s degree from accredited university in any major
  • Fluency in English and Swahili
  • Previous customer service / call Centre experience preferred

How to Apply

If qualified please send CV only to [email protected]

Only the shortlisted candidates will be contacted.






Dont Miss Latest Jobs In Kenya. Subscribe Today. CLICK HERE




Apply for this Job