About the Position

• We are looking for an experienced Business Analyst Associate to join our qualified, impact-focused team to support an exciting Health Information Systems projects being implemented across several countries in Africa. This position will report to the Senior Programs Manager and work in conjunction with the Department Heads and overall team.

Roles & responsibilities

• The Business Analyst Associate will be responsible for facilitating the translation of business needs into practical digital health solutions through effective requirements gathering, stakeholder engagement, and documentation.

Key responsibilities include:

• Gather, organize, and analyze data to understand business and user requirements.
• Engage stakeholders, project teams, and end-users to prioritize requirements and co-develop viable solutions that support business objectives.
• Manage requirements throughout the development lifecycle and collaborate closely with Project Managers, Developers, Designers, QA teams, and Implementers.
• Identify issues, risks, and benefits of existing and proposed solutions and assess their impact.
• Ensure clear and timely communication with project teams and stakeholders to align expectations and foster collaboration.
• Ensure all projects meet business and user needs and adhere to internal frameworks and policies.
• Develop and maintain documentation such as business requirements documents (BRDs), solution specifications, user guides, traceability matrices, etc.
• Support project planning and coordination efforts with Project Leads and client teams.
• Assist in the implementation, user acceptance testing, and rollout of solutions.
• Coordinate and maintain effective technical communication with clients and partners.
• Contribute to business development through technical writing and proposal support when needed.

Qualifications

• Bachelor’s degree in Business Information Systems, Computer Science, Health Informatics, or a related field.
• At least 2 years of experience in a business analysis role, preferably within the health or IT sectors.
• Strong analytical thinking and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in documentation and reporting tools.
• Ability to manage multiple tasks and projects simultaneously.
• Experience working within agile or iterative development environments is an added advantage.
• Knowledge of digital health systems and health sector workflows is a plus.