Reporting to the Delivery Manager, the position holder will be responsible for bridging the gap between business requirements and technical solutions. They will collaborate with cross-functional teams to gather and document business requirements, analyze data, and contribute to the successful delivery of IT projects.

Key Responsibilities:

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up to date on the latest process and IT advancements to automate and modernize systems.
• Define Business requirements analysis and Process flows.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.
• Help design, document, and maintain system processes.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.
• Proven experience as an IT Business Analyst in the IT industry.
• Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams.
• Proficiency in business analysis tools and methodologies.
• Knowledge of software development lifecycle (SDLC) processes.
• Familiarity with project management principles and tools.
• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus
• Experience with Agile or Scrum methodologies is a plus