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10 Nov 2023

Business Analyst at Tezza Business Solutions Ltd

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Job Description

Tezza Business Solutions Ltd is a “niche” service provider of Software Development, Quality Assurance and Software Testing services. Tezza began its operations as Web Development company in 2000 in Overland Park, Kansas. Since then, we’ve evolved into a Services-oriented company who only engage in Product development as a value-add service to our customers who continue to appreciate our “Customer First” Service Delivery approach. Tezza opened its first office in Kenya in 2009 with a primary goal of building capacity of qualified software development and testing resources to work on outsourced projects from North America. Whilst we are partners and reseller of solutions today, our primary interest is in providing services; the products we sell are sold in conjunction with the services we provide. Since 2009, Tezza has grown in size and reputation with over 150 resources and offices in key 4 East and West African countries – Kenya, Nigeria, Tanzania and Uganda. Tezza has now become the #1 QA and Software Testing Company in East Africa providing services to companies within the Banking, Insurance, Healthcare and Telecommunication market verticals.

Job Summary

The Business Analyst is responsible for gathering, analyzing, refining, reviewing, and documenting the business’ requirements for delivering the necessary digital solutions. They will identify and examine business needs and determine timely and effective solutions to business problems

Responsibilities

  • Drive discussions with product owner and/or business partners to understand the process, the problem, and then brainstorm solution scenario
  • Negotiate with product owners/business experts on alternative solutions
  • Actively engage product owner or business SME to translate solution needs into actionable user stories
  • Define detailed functional requirements, process flow diagrams, and business cases, including gap and impact analysis
  • Develop a comprehensive requirement specification that will determine the estimate of cost, time, and resources to deploy solutions
  • Craft polished written communications and deliver oral communications of findings and recommendations in an effective and efficient manner
  • Partner with product developers on reviewing user stories for understanding and scoring
  • Facilitate and support product backlog management
  • Partner with product owners to define & refine acceptance criteria
  • Assist with user acceptance testing to ensure functionality meets business needs before each product release

Education and Experience

  • Minimum of a first degree or its equivalent in a business /IT related discipline
  • Masters, MBA or a recognized professional certification will be an added advantage
  •  5+ years of experience in business optimization, problem-solving, or strategic solution roles with progressive responsibility, preferably in Financial Services or Technology environment
  • Experience gathering and consolidating requirements from cross-functional groups
  • Extensive experience in the field of business analysis
  • Experience delivering a project from initiation to completion
  • experience in business analysis methodologies and techniques (Moscow, etc)


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 30 November. 2023





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