12 Sep 2019

Business Assistant at Mastercard International

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This role is a 12 month contract and reports to the Country Manager of Mastercard in our Kenya office. The role will be a split between Executive Assistant and Office Manager. The successful candidate will be required to perform general administrative duties to support day-to-day operations in such areas as telephone coverage, scheduling of meetings, travel arrangements, expense reporting, calendar management, taking and distributing meeting minutes, copying, screening mail, ordering supplies, and maintaining records.


• Proactively manage the calendar of the Country Manager, taking into consideration different time zones and culture of a global organization
• Seamless organization of relevant customer, management and cross functional meetings, providing all necessary support (i.e. IT, catering, etc. as required)
• Flawless execution of all business travel for the Country Manager, including expense management and travel booking on a timely basis
• Serve as administrative liaison with others within and outside the company
• Management of visits by Mastercard seniors to Kenya and Kenyan customers to global destinations, where the Country Manager is involved
• Manage all contracting, sourcing, finance and vendor relationships in compliance with company policies
• Manage all items related to and act as a point person for internal and external audits
• Work on business projects to support the Country manager on an ad hoc basis
• Must be able to self-direct, self-motivate and work effectively with others at all levels of a global organization (i.e. team members, senior leaders, executive management and customers)
• As the role will involve high-level client contact and may be exposed to sensitive information, both internally and externally, it is important to demonstrate confidentiality, good business judgment and diplomacy
• Ability to function as a team member in a time-compressed, highly dynamic and ambiguous environment to ensure deliverables are achieved

About You
• Proficient knowledge of the MS Office Suite, including Excel spread sheets and functions, Word and PowerPoint skills
• High proficiency in Outlook
• Attention to detail
• Excellent written and verbal communication skills
• Demonstrate ability to manage time and multiple commitments
• Strong problem solving skills and ability to proactively anticipating solutions
• Ability to self-motivate and self-direct
• Positive attitude and strong orientation toward team work
• Bachelor degree required

How to Apply

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