Key Roles and Responsibilities

The Business Counselor will be responsible for the following duties:

• Support area mapping, mobilization, and onboarding of dukas participating in Smart Duka waste management activities.
• Sensitize dukas on waste segregation, storage, and handling practices in line with program guidelines.
• Coordinate implementation of waste collection and aggregation activities across assigned locations.
• Identify, onboard, and support community aggregators working with Smart Duka dukas.
• Facilitate linkages between dukas, aggregators, and recyclers to ensure regular off-take of waste.
• Support engagement with county waste programs and private-sector actors to align activities with local systems and regulations.
• Support the delivery of training sessions and provide follow-up advisory support to dukas and aggregators.
• Collect and report routine data on waste volumes, participation, and income generated.
• Prepare weekly activity updates and contribute to monthly and quarterly reporting.
• Maintain project work plans and support the timely implementation of assigned activities.
• Identify risks in field implementation and work with the Business Advisor to address them.
• Understand, respect, and promote TechnoServe’s values, safeguarding principles, and inclusion standards.
• Perform other duties as assigned by the Business Advisor or Program Manager.

Required Skills and Experience

• Bachelor’s degree in environmental management, business, community development, or a related field.
• At least 2 years’ experience working with community-based programs, informal enterprises, or waste management initiatives.
• Familiarity with circular economy, waste aggregation, or environmental sustainability practices is an advantage.
• Experience working in informal settlements or low-income communities.
• Strong coordination, facilitation, and stakeholder engagement skills.
• Demonstrable report writing and documentation skills.
• Proficiency in MS Office applications, particularly Excel and Word.
• Ability to work independently and travel frequently within assigned locations.