About the Opportunity

• This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities. As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities.
• Inkomoko seeks highly talented and experienced Business Development Advisors to coordinate and work directly with our entrepreneur clients in Nairobi.
• The position holder will be based in Nairobi and will report to the Business Development Manager. Specifically, the positions responsibilities include:

Responsibilities

Business Development Support & Client Relationship Management (50% of time)

• Recruit idea-stage and existing micro and small businesses for the Inkomoko program
• Conduct business assessments to identify entrepreneurs’ needs and market opportunities
• Intake process of program entrepreneurs and conducting monthly site visits to assess business need and opportunities
• Provide informed, strategic, and realistic advice to help clients meet their objectives for business growth.
• Advise entrepreneurs on financing and investment opportunities/challenges;
• Help entrepreneurs prepare for financing or investment opportunities (Investment and equity financing). Conduct ongoing site visits to provide real-time coaching to the Business Associates (BA) and clients on existing business challenges and opportunities
• Connect clients to other Inkomoko services, including access to finance, advocacy and market linkages.
• Keep up-to-date the clients’ business information in an accurate manner using the applicable project management tools.
• Manage the schedule and delivery of services throughout entrepreneur engagements;
• Regularly track and report on the progress of entrepreneur work and deliverables;
• Assist investment colleagues with investment applications, due diligence, and any other investment processes.

Training (30% time)

• Manage training for all incoming refugees and host entrepreneurs in the Business Growth Department
• Implement training as part of the ongoing classes scheduled for Inkomoko entrepreneurs
• Identify and enroll entrepreneurs to join INKOMOKO program
• Deploy a wide variety of training methods both in person and digital – iterating as needed
• Coordinate with the training team/BAs in organizing training logistics, field activities such as focus group activities, refresher training and training supplies ensuring all are within budget.
• Provide the training using Inkomoko training materials in Kiswahili, English & any additional language as required within the area of operation
• Draft training reports and update the online reports;
• Mobilize and follow up on entrepreneurs to ensure high attendance;
• Coordinate with the Senior trainer andTraining Support Associate for smooth logistics;
• Participate in capacity-building workshops on a range of topics related to business growth, including HR, accounting, finance, marketing, human-centered design, and innovation.
• Location activities coordination and administration (20% time)
• Develop a good relationship with all partners and local authorities in and near their work location
• Represent Inkomoko in all relevant location events and other partner stakeholder activities as guided
• Assist other Inkomoko staff with all location mobilizations & sensitizations
• Assist the MEL Department with surveys and data collection
• Support and coordinate with the MEL, training and admin teams on location activities
• Assist the Inkomoko Investment team to follow up with clients’ loan repayments

Communication & reporting (10%)

• Provide weekly and monthly program reports on time to the supervisors
• Communicate program details to host & refugee clients, as requested by Inkomoko
• Communicate to Inkomoko leadership about any gaps/challenge faced by clients during program implementation
• Represent Inkomoko as an ambassador, outreach to existing structures in the communities
• Perform any other duties as assigned

Minimum Qualifications

We are looking for candidates who will navigate fast-paced and resource-constrained environments with enthusiasm, resilience, a sense of humor, and imagination.

The ideal candidate will fulfill the following requirements:

• Bachelor’s Degree in Business Administration/Management or related field
• 3+ years of work experience in business development services or applicable field
• Experience in relationship management skills, business planning, and coaching
• Excellent computer skills, especially with MS Excel and Word
• Good written and oral communications skills
• Good presentation and training skills
• Shows perseverance, personal integrity, and critical thinking skills
• Show personal drive, initiative, and learning agility
• Must speak fluent English & Swahili; knowledge of other local languages is an added advantage
• Must be able to legally work in Kenya

What You’ll Get
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential KPI-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact on your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.