Roles & Responsibilities

• Ensure proper management of marketing costs within the set budget.
• Ensure an acceptable level of profitability on all business development activities.
• Conducting extensive research to identify selling possibilities and evaluate customer needs
• Creating and being part of marketing campaigns on social media.
• Participating in exhibitions and conferences organized by the company.
• Creating awareness of the products and services offered by the company.
• Ensuring the company meets the sales targets.
• Be involved in 3PL business development
• Proactively manage relationship with new customers.
• Maintain up-to date and accurate profiles of customers i.e., contact persons, key business, opportunities, suppliers, polices etc. in relation the client
• Works on customer initiatives and implements solutions as per customer requirements
• Pursue opportunities for portfolio customer growth and new business with allocated accounts.
• Customer retention: Develop a customer engagement cycle through a structured sales process to ensure customer development and retention
• Use CRM (Customer Relationship Management), to update customer activities.
• Maintaining a healthy relationship with the clients.
• Writing monthly reports on the performance of the campaigns.
• Conducting extensive research on competitors’ products and services. (benchmark services offered)
• Create frequent reviews and reports with sales and financial data
• Participate in trade shows, fairs, and promotions.
• Arrange customer workshops to ensure brand is reinforced with customers.
• Maintains up-to-date understanding of industry trends and technical developments that affect target markets.
• Actively participate in customer satisfaction surveys

Minimum Requirements:

• Bachelor’s  degree in Sales & Marketing, Commerce, or relevant degree. Masters is an added advantage.
• 4 years progressive experience in a busy Sales & Marketing environment (preferably in the logistics sector).
• Experience in 3PL an added advantage.
• Professional certification by MSK
• Member of MSK