Tracom Services Limited is a Kenyan microfinance software company. It aims to “assist companies and organizations by developing cost-effective customized applications which enable them to streamline their daily operations”. Tracom is comprised of four board members and over eighteen staff members as of 2013.

Responsibilities

• Developing the sales plan and strategy for the company’s new markets
• Build fundamental customer relations, identify business opportunities, negotiate and close business deals
• Understand and convey complex customer requirements on both business and technical levels and provide solutions that translate into business for the company
• Work with finance and technology departments in pricing of solutions to ensure fairness to customers and profitability for the Company
• Compiling and analyzing sales figures and giving sales reports to management every month.
• Present to and consult with mid and senior-level management on business trends to develop new services and products
• Pro-actively seek business intelligence on prospective new opportunities or partnerships
• Seek out new business opportunities and organize appointments with customers for sales pitch and negotiation
• Develop and maintain networks through attending industry events and conferences for business development
• Organize demos and Proof of Concept with customers for proposed solutions testing and understanding
• Keep track of customer communication and ensure timely action is taken on customers’ requests and inquiries
• Involved in developing Section budgets and cost control measures for efficient running of operations within the Section
• Work closely with the Marketing department to ensure that the company products are visible to the target market
• Ensure compliance with company policies, departmental procedures, and ISO 9001:2015
• Any other duty as may be assigned by the supervisor or management from time to time.

Requirements

• Bachelor’s Degree in Business Administration or its equivalent
• At least five years’ experience in Business Development or Key Accounts management
• Experience of working in a Fintech environment is desirable
• Exposure to African markets other than Kenya is an added advantage
• Business skills including presentations, negotiations, contracting, etc. are required
• Excellent communication skills
• Ability to communicate in French language is essential